Question 1

How does GPS tracking work?

Accepted Answer

A small GPS device is installed in your vehicle. It continuously transmits location, speed, and status data to the Apex Fleet platform over the mobile network, where you can view it live on a map and pull historical reports.

Question 2

Can I track motorcycles?

Accepted Answer

Yes. We support delivery bikes, commercial motorcycles, and courier fleets with hardware sized and installed for two-wheeled vehicles.

Question 3

Can I monitor multiple vehicles?

Accepted Answer

Yes. The platform is built for fleets of any size, from a handful of vehicles to multi-region operations with thousands of assets.

Question 4

Can I receive instant alerts?

Accepted Answer

Yes. You can set up alerts for speeding, geofence entries and exits, ignition events, panic activations, and other custom triggers.

Question 5

Can I track vehicles from my phone?

Accepted Answer

Yes. Apex Fleet works on web and mobile, so you can monitor your fleet from a desktop in the office or your phone in the field.

Question 6

What happens if a vehicle is stolen?

Accepted Answer

Our team works with you to coordinate vehicle recovery in partnership with relevant authorities, using live location data from the installed hardware.

Question 7

How long does installation take?

Accepted Answer

A typical installation takes 60 to 90 minutes per vehicle. We can install on-site or at our service centre, depending on your preference.

Question 8

Do you support businesses outside Accra?

Accepted Answer

Yes. We support businesses across Ghana, including Tema, Kumasi, Takoradi, Tamale, and Cape Coast, with installation and ongoing support.

Answers to common questions

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